At Kashish Textile, we are committed to ensuring that your shopping experience is smooth and hassle-free. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of your purchases.
1. Shipping Destinations kashish textile
We offer delivery services across India. At this time, we do not provide international shipping. If you are located outside India and wish to make a purchase, please contact us directly for further assistance.
2. Shipping Charges
- Domestic Orders: Shipping charges for your order will be calculated and displayed at checkout based on the destination and the weight of the package.
- Free Shipping: We offer free shipping on domestic orders above ₹5,000.
- Any additional handling fees, if applicable, will be clearly displayed at checkout.
3. Processing Time
- Orders are typically processed within 1-3 business days after confirmation of payment.
- Orders placed on weekends or holidays will be processed the next business day.
- Please note that processing times may vary during peak seasons or promotional events, and we will notify you of any delays.
4. Estimated Delivery Time
Once your order is processed, the estimated delivery time depends on your location:
- Metro Cities: 3-5 business days.
- Non-Metro Cities and Rural Areas: 5-7 business days.
Please note that these are estimated times and actual delivery may vary due to factors beyond our control, such as courier service delays or natural disruptions.
5. Order Tracking
Once your order is shipped, you will receive an email or SMS notification with tracking details. You can use this information to track your shipment on the courier’s website. If you face any issues tracking your order, please reach out to us for assistance.
6. Delivery Conditions
- All orders require a signature upon delivery. If no one is available to receive the package, our courier partners will make a second attempt. After two unsuccessful delivery attempts, your package may be returned to us.
- If your package is returned due to incorrect address or failure to collect, you will be responsible for any additional shipping charges to resend the package.
7. Damaged or Lost Packages
- Damaged Packages: If you receive a damaged package, please refuse the delivery and contact us immediately with your order details. We will assist you in resolving the issue.
- Lost Packages: In the unlikely event that your package is lost in transit, please contact us. We will work with the courier service to resolve the issue as quickly as possible.
8. Changes to Shipping Information
If you need to change the shipping address or modify your order after placing it, please contact us within 24 hours of placing the order. Once your order is shipped, we will be unable to make any changes.
9. Contact Us
For any questions to kashish textile or concerns regarding shipping, please contact our customer service team at:
- Email: support@kashishtextile.com
- Phone: +91-1234567890
We aim to make your shopping experience with Kashish Textile seamless and enjoyable. Thank you for choosing us for your ethnic wear needs!